Going out on overnight shifts

I understand there has been some confusion about how to mark the doctor as being away from the Walk-in Centre at night so that calls are diverted to the Toughbook. The process should be very simple; at the top of the list of options on the left-hand side of the Adastra screen, there is a tab labelled “Despatch”. When you click that there are two options: “Despatch” and “In Out Board”. Select “In Out Board” and on the screen under “Destination Details” click the radio button marked “Out”. Calls will then be diverted to the Toughbook M21.
In return to base click the radio button marked “In”.

Here is a screenshot (click link to reveal):

pastedGraphic

The radio buttons can be seen on the right hand side of the screen, near the top.

I hope this helps.

Yorkshire Ambulance Service

I am just writing this note to remind staff that despite the advent of 111, our Adastra data is still hosted by Yorkshire Ambulance Service (YAS). If you have any problems with logging into Adastra (assuming you have logged into the PC successfully) YAS should be your first port of call for support. Their telephone number is at the bottom of the Useful Telephone Numbers page.